TERMS AND CONDITIONS
Roatan Sloth Tours | Discover Roatan Excursions & Tours, LLC
Service / Brand: Roatan Sloth Tours (“RST”)
Operating Entity: Discover Roatan Excursions & Tours, LLC
Website: https://roatanslothtour.com
Effective Date: January 1, 2026
Last Updated: January 1, 2026
1. Agreement to Terms
These Terms and Conditions (the “Terms” or “Agreement”) constitute a legally binding agreement between you (“you,” “your,” “Customer,” or “Participant”) and Discover Roatan Excursions & Tours, LLC, a limited liability company organized under the laws of Honduras, operating under the registered brand name Roatan Sloth Tours (“Company,” “we,” “us,” “our,” or “RST”).
By visiting our website, requesting a quote, making a reservation, purchasing a tour or excursion, signing a waiver, boarding any vehicle or vessel operated by or on behalf of RST, or otherwise participating in any service we offer (each a “Service”), you acknowledge that you have read, understood, and agree to be bound by these Terms, our Booking Policy, and our Privacy Policy, each of which is incorporated into this Agreement by reference. If you do not agree to these Terms, do not book, purchase, or participate in any Service.
2. Definitions
For purposes of this Agreement:
“Booking” means a confirmed reservation for any Service, evidenced by a paid invoice or ticket.
“Booking Policy” means the document available at https://roatanslothtour.com/booking-policy/, as updated from time to time.
“Privacy Policy” means the document available at https://roatanslothtour.com/privacy-policy/, as updated from time to time.
“Participant” means each individual taking part in a Service, including the person who made the Booking and any additional guests included in or added to that Booking.
“Service” or “Services” includes, without limitation: sloth and wildlife encounters; ground transportation, shuttle, transfer, and pickup/drop-off services; combination, multi-stop, and full-day excursions; guided tours; access to the website roatanslothtour.com; and any related products, content, or experiences provided by RST.
“Third-Party Suppliers” means independent operators that provide goods or services in connection with a Service, including without limitation taxi and transportation operators, boat operators, restaurants, attractions, parks, animal habitats, and air carriers.
3. Eligibility and Capacity
You represent and warrant that you (a) are at least eighteen (18) years of age and have the legal capacity to enter into a binding contract; (b) are providing accurate and complete information; and (c) will use the Services only for lawful purposes and in accordance with these Terms. Participants of all ages are welcome on RST Services unless a specific Service expressly states otherwise. All Participants under the age of eighteen (18) must be accompanied at all times by a parent or legal guardian, who is solely responsible for their conduct and safety, must sign the Waiver Form on the minor’s behalf, and assumes all rights, obligations, and risks of this Agreement on the minor’s behalf. RST may refuse service to any unaccompanied minor in its sole discretion.
4. Bookings and Payment
All Bookings are governed by the Booking Policy, which is incorporated into and forms part of this Agreement. The Booking Policy controls (without limitation) reservation procedures, accepted forms of payment, currency, payment timing, proof-of-booking requirements, partial-group adjustments, and refund-request procedures. In the event of any conflict between these Terms and the Booking Policy with respect to booking, payment, or refund mechanics, the Booking Policy controls. In the event of any conflict between these Terms and the Booking Policy with respect to liability, waiver, indemnification, governing law, dispute resolution, or any other legal matter, these Terms control. All prices are quoted and payable in U.S. Dollars (USD) unless expressly stated otherwise in writing. RST is not responsible for currency-conversion fees, foreign-transaction fees, or exchange-rate differences imposed by your bank or card issuer.
5. Cancellations, Refunds, and Changes
Cancellations, refunds, transfers, and rescheduling are governed by the Booking Policy. You are responsible for reading and understanding the Booking Policy in full before completing your purchase. Refund eligibility, deadlines, processing fees, and approved channels for refund requests are set out in that document.
RST reserves the right, in its sole discretion and without prior notice, to:
cancel, postpone, modify, shorten, lengthen, or reroute any Service; substitute vehicles, vessels, guides, routes, attractions, animals, or itineraries;
refuse, suspend, or terminate participation by any Participant whose conduct is, in the reasonable judgment of RST, detrimental to the Service, the safety of any person or animal, or the enjoyment of other Participants; and decline to provide service to any individual not listed on the Booking or whose presence would exceed posted capacity limits.
Where RST cancels a Service due to weather, mechanical issues, safety conditions, animal welfare, regulatory action, or any other operational reason, our remedies are limited to those described in the Booking Policy.
6. Participant Responsibilities and Conduct
You agree, on behalf of yourself and any minor in your care, that during all Services you will:
follow all instructions, safety briefings, and directions given by RST guides, drivers, staff, and any host venue or animal handler; arrive at the designated meeting point at the designated time, with all required documents (printed paid invoice, valid government-issued photo identification, signed Waiver Form); refrain from consuming alcohol or recreational drugs prior to or during any Service to a degree that would, in RST’s judgment, impair your ability to participate safely; not bring weapons, illegal substances, or hazardous materials onto any vehicle, vessel, or tour site; treat staff, fellow Participants, host-community members, and animals with respect and avoid disruptive, abusive, harassing, threatening, or unlawful behavior; comply with all applicable laws of Honduras and any host country, including but not limited to wildlife-protection, environmental, customs, and immigration laws; accurately disclose any medical condition, physical limitation, allergy, pregnancy, recent surgery, or other circumstance that could affect safe participation; and be financially responsible for any damage you cause to RST property, third-party property, or any Participant. RST may remove any Participant who violates this Section without refund, and the Participant shall bear all costs of removal, transportation, lodging, and onward travel.
7. Health, Fitness, and Medical Disclosure
Participation in RST Services may involve walking on uneven terrain, exposure to heat, humidity, sun, insects, marine life, and animals, motorized transportation on Honduran roads and waterways, and other physical demands. You represent that you and any minor in your care are in sufficient physical and mental health to participate safely. You agree to disclose, in writing and in advance, any condition that could affect safe participation, including without limitation: cardiovascular or respiratory conditions, mobility limitations, recent surgery, pregnancy, severe allergies (including to insect stings, latex, animal dander, or food), seizure disorders, immunocompromise, or psychiatric conditions that could be triggered by close-proximity animal interaction.
RST does not provide and does not carry medical, accident, life, property, or trip-cancellation insurance for Participants. You are solely responsible for obtaining adequate travel, medical, evacuation, and trip-cancellation insurance. RST strongly recommends that all Participants secure such coverage prior to travel. In the event of a medical emergency, you authorize RST and its personnel to summon emergency medical services at your sole cost and expense. RST and its personnel are not medical professionals and will not be liable for the timing, availability, quality, or cost of any emergency response or medical care.
8. Assumption of Risk; Waiver and Release
EACH PARTICIPANT (AND, FOR MINORS, THE ACCOMPANYING PARENT OR LEGAL GUARDIAN) MUST EXECUTE A SEPARATE WAIVER FORM PRIOR TO PARTICIPATION. Participation will not be permitted without a fully executed Waiver Form, and no refund will be provided for failure to sign. The Waiver Form is in addition to, and not in lieu of, this Agreement.
You acknowledge that the Services involve inherent and unavoidable risks, including, without limitation: Animal-related risks: bites, scratches, allergic reactions, transmission of zoonotic diseases, unpredictable animal behavior, and the possibility that animals may not be visible or available for interaction;
Transportation risks: motor-vehicle accidents, road conditions, traffic, mechanical failure, weather-related delays, and missed cruise departures or onward flights;
Environmental risks: tropical heat, sun exposure, dehydration, slippery surfaces, uneven terrain, insects, marine life, and natural-disaster events; Health risks: pre-existing or undiagnosed medical conditions aggravated by activity; and Third-Party risks: acts or omissions of Third-Party Suppliers, host venues, other Participants, or members of the public.
To the fullest extent permitted by applicable law, you knowingly, voluntarily, and expressly assume all such risks, whether known or unknown, foreseen or unforeseen, and release, waive, discharge, and covenant not to sue RST, Discover Roatan Excursions & Tours, LLC, and each of their parents, subsidiaries, affiliates, owners, members, managers, officers, directors, employees, agents, contractors, guides, drivers, and Third-Party Suppliers (collectively, the “Released Parties”) from any and all claims, demands, actions, causes of action, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or related to your participation in the Services, except where caused by the gross negligence or willful misconduct of the Released Parties and to the extent such limitation is prohibited by applicable law.
9. Wildlife and Animal Encounters (Service-Specific)
Sloth and wildlife encounters carry additional, specific risks that you knowingly assume: Bites, scratches, and allergic reactions. Even calm, habituated animals may bite, scratch, urinate, defecate, or otherwise react unpredictably. RST disclaims liability for any injury or illness, including zoonotic infection, arising from any animal interaction.
Guide instructions are mandatory. You must follow all directions from guides and animal handlers regarding distance, contact, lighting (including flash photography), feeding, and handling. Reckless approach, provocation, feeding, or harassment of any animal is grounds for immediate removal from the Service without refund. No guarantee of sightings. Wildlife is wild. RST does not warrant that any specific species, individual animal, behavior, or photograph opportunity will be present, available, or accessible during any Service.
Regulatory penalties. Honduran and Bay Islands wildlife-protection authorities may impose fines or penalties for harm caused to a protected animal. Any such fine, penalty, veterinary cost, or replacement cost arising from your conduct is your sole responsibility, and you agree to indemnify RST in full for any such amount paid or incurred by RST on your behalf.
Hand sanitation and disease prevention. You agree to follow all hand-washing and sanitation protocols required by RST or the host habitat before and after any animal contact.
10. Transportation and Shuttle Services (Service-Specific)
Where a Service includes ground transportation, transfers, or shuttle service: Booking-agent role. Where RST engages independent taxi, shuttle, charter, or air-transport operators, RST acts solely as a booking agent and is not the carrier. RST disclaims liability for the acts or omissions of any such Third-Party Supplier to the maximum extent permitted by law.
Cruise schedules and missed sailings. RST tracks cruise-ship arrival and departure information in good faith using publicly available sources but cannot guarantee the accuracy of any third-party schedule. You are solely responsible for monitoring your ship’s “all-aboard” time and for returning to the pier on time. RST is not liable for missed sailings, missed flights, or any consequential cost (including alternative travel, lodging, or onward transportation) caused by traffic, weather, road conditions, mechanical failure, or any other cause beyond RST’s reasonable control.
Seatbelts and safety equipment. You agree to use all safety equipment provided in or on any vehicle or vessel and to comply with all instructions of the driver or operator.
Lost or damaged property. RST is not responsible for personal property left in or on any vehicle, vessel, or tour site. Found items will be held for thirty (30) days and may be returned at the owner’s request and expense.
11. Combination and Multi-Stop Excursions (Service-Specific)
For combination, multi-stop, or full-day excursions, additional terms apply:
Itinerary as illustrative. Published itineraries are examples, not contractual guarantees. RST reserves the right to modify the order, duration, content, or specific stops of any combination excursion to accommodate weather, road or sea conditions, animal welfare, host-venue availability, group dynamics, or operational considerations. Aggregated assumption of risk. You assume the cumulative risks of each component activity within the combination, including any wildlife encounter, transportation segment, dining stop, or other included element.
Group pacing and inclusion. Combination excursions are operated as group tours unless expressly identified as private. RST may set reasonable pace and inclusion rules to keep the group on schedule; Participants who cannot keep pace, who require materially more time at any stop, or who voluntarily depart from a stop assume sole responsibility for rejoining the tour and for any onward transportation. Third-Party admission fees. Where a combination excursion includes admission to a third-party park, attraction, or facility, that admission is governed by the rules and waivers of the host venue. RST does not control and is not responsible for the policies, conduct, or operations of host venues.
12. Third-Party Suppliers
RST may rely on Third-Party Suppliers to deliver portions of any Service. Each Third-Party Supplier operates independently, on its own terms, and under its own insurance and licensing. RST acts only as a booking agent with respect to Third-Party Suppliers and is not liable for the acts, omissions, default, negligence, fault, or insolvency of any Third-Party Supplier, except to the extent such limitation is prohibited by applicable law.
13. Insurance
RST does not carry medical, accident, life, property, or trip-interruption insurance for Participants. RST strongly recommends that you obtain, prior to travel, comprehensive insurance covering: (a) medical care and emergency evacuation in Roatán and onward to your home country; (b) trip cancellation and interruption; and (c) loss, theft, or damage of personal property. Failure to obtain such insurance is at your sole risk.
14. Indemnification
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the Released Parties from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, judgments, fines, penalties, costs, and expenses (including reasonable attorneys’ fees and expert fees) arising out of or relating to: (a) your breach of these Terms, the Booking Policy, the Privacy Policy, or the Waiver Form; (b) your acts or omissions during any Service, including any harm caused to RST property, Third-Party property, other Participants, host-community members, or animals; (c) any misrepresentation by you concerning your health, fitness, age, identity, or eligibility; (d) your violation of any law or regulation; or (e) any claim brought by any minor in your care or on their behalf.
15. Limitation of Liability
To the fullest extent permitted by applicable law:
The Released Parties’ aggregate liability to you arising out of or relating to any Service or these Terms shall not exceed the total amount actually paid by you to RST for the specific Service giving rise to the claim. In no event shall the Released Parties be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation lost profits, lost vacation value, lost cruise sailings, lost flights, emotional distress, or loss of enjoyment.
The exclusions and limitations in this Section apply whether the claim arises in contract, tort (including negligence), strict liability, statute, or any other theory of liability.
Some jurisdictions do not allow certain exclusions or limitations. To the extent any such limitation is held unenforceable in a given jurisdiction, the remaining limitations shall apply to the maximum extent permitted by law.
16. Force Majeure
Neither party shall be liable for any failure or delay in performance arising from causes beyond its reasonable control, including without limitation: acts of God, fire, flood, hurricane, earthquake, tsunami, volcanic activity, severe weather, pandemic, epidemic, public-health emergency, war, terrorism, civil unrest, riot, kidnapping, criminal activity, strike or labor dispute, governmental action or restriction, port closure, cruise-line schedule change, airline cancellation, mechanical failure, fuel shortage, infrastructure failure, animal-welfare events, or any similar event (“Force Majeure Event”). In the event of a Force Majeure Event, RST’s obligations are limited to those, if any, set out in the Booking Policy.
17. Website Use and Acceptable Use
When you use https://roatanslothtour.com (the “Site”), you agree not to:
use the Site for any unlawful purpose or in violation of these Terms; attempt to gain unauthorized access to any portion of the Site, related systems, or networks;
interfere with the security, integrity, or performance of the Site, including by deploying malware, scraping at a rate that imposes an unreasonable burden, or circumventing rate limits;
reverse engineer, decompile, or disassemble any portion of the Site; use any automated means to collect personal information from the Site; or impersonate any person or misrepresent your affiliation with any person or entity.
We may suspend or terminate your access to the Site at any time, without notice, for any breach of this Section.
18. Intellectual Property
All content on the Site and in RST marketing materials—including but not limited to text, photographs, video, logos, names, marks, slogans, itineraries, and software—is the property of Discover Roatan Excursions & Tours, LLC or its licensors and is protected by Honduran and international intellectual-property laws. The marks “Roatan Sloth Tours,” “Discover Roatan,” and “Discover Roatan Excursions & Tours,” together with associated logos and designs, are trademarks of Discover Roatan Excursions & Tours, LLC.
You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, or commercially exploit any such content without our prior written permission, except that you may print or save a single copy of pages of the Site for your personal, non-commercial use.
19. Photography and Media Release
By participating in any Service, you grant RST and its parent, affiliates, successors, assigns, and licensees a perpetual, worldwide, royalty-free, irrevocable, sublicensable, and transferable right and license to capture, record, edit, reproduce, publish, broadcast, distribute, display, perform, and otherwise use, in any and all media now known or later developed (including without limitation websites, social media, email, print, broadcast, streaming, paid and organic advertising, and artificial-intelligence and machine-learning training corpora), your image, likeness, voice, name, biographical information, and any photograph, video, or audio recording in which you appear that is taken or recorded by RST or its agents during or in connection with any Service, for any commercial, promotional, editorial, internal, training, or archival purpose.
You release RST and its agents from any claim of right of publicity, right of privacy, defamation, or moral rights arising from such use, and you waive any right to inspect or approve any finished use. For minor Participants, the accompanying parent or legal guardian grants this release on the minor’s behalf.
If you do not wish to be photographed or recorded, you must notify your guide in writing at the start of the Service. RST will use reasonable efforts to honor such requests in newly captured material but is not responsible for incidental capture or for material already published.
20. Privacy
Your use of the Site and the Services is also governed by our Privacy Policy, which describes how we collect, use, disclose, and protect your personal information, including (without limitation) personal, contact, financial, transaction, profile, technical, usage, tracking, and marketing data. The Privacy Policy is incorporated into and forms part of this Agreement.
By providing personal information to RST, you consent to its processing in accordance with the Privacy Policy. If you do not agree, do not use the Site or book any Service.
21. User-Generated Content, Reviews, and Feedback
If you submit reviews, comments, suggestions, photographs, video, or other content to RST or to a public-facing platform in connection with a Service (“User Content”), you represent that you own or have all necessary rights to such User Content and that it does not infringe any third-party right. You grant RST a perpetual, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, publish, and display such User Content for any business purpose, including marketing.
You agree not to post User Content that is false, defamatory, harassing, threatening, obscene, hateful, infringing, or otherwise unlawful. RST reserves the right (but assumes no obligation) to monitor, edit, or remove User Content.
22. Disclaimers
To the fullest extent permitted by law, the Site and Services are provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, whether express, implied, statutory, or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted operation. RST does not warrant that the Site will be error-free, secure, virus-free, or continuously available. Travel involves risk. RST does not warrant that any Service, attraction, animal, route, or experience will meet your expectations or any specific standard.
23. Complaints and Dispute Resolution
If you have a concern or complaint, you agree to first raise it with RST in writing at info@roatanslothtour.com within thirty (30) days of the event, and to allow RST a reasonable opportunity (not less than thirty (30) days) to investigate and respond before initiating any formal proceeding. The parties agree to attempt good-faith resolution, including informal negotiation and, where practical, mediation, before resorting to litigation.
24. Governing Law; Forum Selection; Consumer Election
(a) Primary governing law and forum. This Agreement, the Services, and all related disputes shall be governed by and construed in accordance with the laws of the Republic of Honduras, without regard to its conflict-of-laws principles. The exclusive forum for any dispute shall be the competent courts located in Roatán, Bay Islands, Honduras, and you hereby submit to the personal jurisdiction of those courts.
(b) Consumer election. Notwithstanding subsection (a), where you reside in a jurisdiction whose mandatory consumer-protection laws would otherwise apply to your purchase, you may elect, at the time you initiate a dispute, to have the dispute governed by the law and resolved in the competent courts of your country (or, in the case of the United States, the state) of residence. To exercise this election, you must give RST written notice of your election before commencing any proceeding, identifying the specific jurisdiction. RST agrees not to challenge such election on choice-of-law or forum-non-conveniens grounds, but reserves all defenses on the merits.
(c) Class-action waiver. To the fullest extent permitted by applicable law, you and RST each agree that any dispute will be brought in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative action.
(d) United Nations Convention on Contracts for the International Sale of Goods. The CISG does not apply to this Agreement.
25. Electronic Signatures and Communications
You agree that (a) electronic acceptance (including clicking “I agree,” completing online checkout, signing an electronic Waiver Form, or proceeding with the Service) constitutes a valid signature with the same legal force as a handwritten signature; and (b) RST may communicate with you electronically (by email, SMS, or other electronic means) for purposes of this Agreement, and such communications satisfy any legal requirement for written notice.
26. Assignment
You may not assign or transfer this Agreement, your Booking, or any right or obligation hereunder without RST’s prior written consent. RST may assign this Agreement, in whole or in part, to any parent, subsidiary, affiliate, or successor (including in connection with a merger, acquisition, or sale of assets) without notice to you.
27. Severability
If any provision of this Agreement is held invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be enforced to the maximum extent permitted, and the remaining provisions shall continue in full force and effect.
28. No Waiver
The failure of RST to enforce any right or provision of this Agreement shall not be deemed a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of RST.
29. Notices
Any notice required or permitted under this Agreement shall be given in writing to:
Discover Roatan Excursions & Tours, LLC d/b/a Roatan Sloth Tours
Coxen Hole, Roatán, Bay Islands, Honduras
Email: info@roatanslothtour.com
Website: https://roatanslothtour.com
Notices to you may be given by email at the address you provided when booking, by SMS, or by posting on the Site.
30. Changes to These Terms
RST reserves the right to modify these Terms at any time. Material changes will be posted on the Site with an updated “Last Updated” date. Changes apply prospectively only and do not alter the terms applicable to a Booking already confirmed before the change. Your continued use of the Site or any Service after changes are posted constitutes acceptance of the modified Terms.
31. Relationship to Booking Policy, Privacy Policy, and Waiver Form
This Agreement, the Booking Policy, the Privacy Policy, and the Waiver Form together constitute the entire agreement between you and RST regarding the Services and supersede any prior or contemporaneous understanding. In the event of conflict among them, the order of precedence is: (1) the signed Waiver Form (for matters of personal injury, assumption of risk, and release); (2) these Terms (for all other legal matters); (3) the Booking Policy (for booking, payment, and refund mechanics); (4) the Privacy Policy (for data handling).
32. Contact
Questions about these Terms? Contact us at:
Discover Roatan Excursions & Tours, LLC (d/b/a Roatan Sloth Tours)
Coxen Hole, Roatán, Bay Islands, Honduras
info@roatanslothtour.com
Acknowledgement
By making a Booking, accessing the Site, signing the Waiver Form, or participating in any Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, the Booking Policy, the Privacy Policy, and the Waiver Form, on your own behalf and on behalf of any minor in your care.